Store Policies & FAQs
In stock items: 5-7 Business Days.
When will your next shop update be?
I don’t have an update scheduled at the moment, but I recommend following Kenyarn on Instagram and joining our mailing list to see new products I’m working on and what will be coming up.
Are you accepting new wholesale or retail accounts?
Yes, please reach out to Jake at firstname.lastname@example.org to discuss accessing our waiting list.
Why arent you answering my emails?
Although I would love to answer emails as soon as I receive them, I ask that you please wait 2-4 business days to a response to your inquiry. I do NOT accept DM's via Instagram or Facebook regarding orders. I do NOT answer emails after 5pm OR on the weekends. If you are emailing about an order, please email me with your order number in the subject line!
Are you able to collaborate with dyers?
Yes! Please reach out via email for inquiries.
Do you refund or combine shipping for multiple orders?
No. No exceptions.
Store Policies and Information:
1. Returns are not accepted on digital pattern downloads or preordered items. No exceptions.
2. Shipping will not be combined on multiple orders. No exceptions.
3. We cannot currently accept orders from the UK.